Joybird Studio » Purchasing Information
- PayPal is our payment of choice. A money order is also acceptable but will delay the delivery time.
- Once payment is confirmed, your order will be processed. If you have purchased from the “Off the Shelf” page your book will be shipped within 48 hours.
- If you “Built Your Own Book” please allow three (3) weeks for construction and delivery.
- Based on current average USPS shipping rates, our shipping fee is $7.00 per book. If you order multiple books, shipping will only be $3.00 extra per book.
- All items will be packaged to ensure safe delivery and shipped via United States Postal Service. If you have special shipping instructions or have a specific time frame, please contact us directly so that we can make those special arrangements.
- All items will be shipped with tracking numbers. If you believe your item has been lost in transit, please contact us directly so that we can begin the search.
- If your item is damaged when received, please contact us within seven (7) days of receipt. The item will need to be returned to Joybird Studio and a new to you with no additional charge for shipping.